ecommerce returns Archives

TBT: How to Survive the Dreaded eCommerce Returns

Handling returns is one of the most difficult parts of retail for any brand. But as this past blog post shows, even for eCommerce brands, the dreaded return does not have to get you down. This week's throwback Thursday takes a look back at how eCommerce returns don't have to break you. You actually CAN

When Returns Get You Down – An eCommerce Survival Tale

I hate returns, you hate returns. But you know who really hates returns, even more than us? eTailers. Going back to the mall was bad enough before the pandemic. And nothing’s worse than having to deal with the dreaded return label when you need to return an item bought online. The label must be located,