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Many Happy Holiday Returns: How Not to Alienate Customers This Year

Why not make this coming return season (Dec 26 through Jan 15…and beyond) your golden opportunity to build customer loyalty? During the holiday surge, a flood of orders originates from sources including online shopping carts, postal mail order forms, inbound calls to customer service centers, and physical points of purchase at brick and mortar store

By |2019-11-05T14:47:56-05:00November 16th, 2017|retail holiday season|0 Comments

Holiday Inventory Management: Is Your Christmas Stocking Ugly?

If poorly planned and handled, multichannel inventory management can get very ugly during high-volume order surges around holidays. Without question, the Number One holiday inventory mandate is: avoid stock outs. All of your resources and expertise must be focused on having the right items in the right mix at the right place to meet holiday

By |2019-11-05T14:47:56-05:00November 2nd, 2017|retail holiday season|0 Comments