Since Amazon is the competitor of all competitors, it’s somehow very refreshing to hear CEO Jeff Bezos talk about how important it is to be cognizant of the customer. While it is true, competitors are important, what’s even more important is your relationship with your customers. We’re big believers in blazing trails, so for us,
If you're in the world of eCommerce, who better to take advice from than the founder of Amazon, Jeff Bezos? Amazon is the gold standard of digital commerce, and we love this take on how you should look at your customers. What ways do you try to make your customers' experiences better?
We made our predictions for 2020. Most are positive trends that you’re just going to want to keep an eye on. But, in the world of eCommerce, there can always be surprises. And we think some might just disrupt your strategic plan this year. So what are we predicting to be the biggest disruptors
The eCommerce shipping war heats up further, and this time Amazon is turning the tables on FedEx after an announcement last year that FedEx would cancel their contract with the eCommerce giant. We’ve been covering the story as it emerges, and you can get up to speed on the history of the conflict with two
Should you care about catalogs? (YES!) Aren't they a thing of the past? (NO!) Did You Know that Amazon Just Mailed out a Toy Catalog? Yes, this year Amazon mailed toy and fashion catalogs. The question is...does this seem odd to Amazon’s millions of customers and competitors? Perhaps, but the fact is, this is the
It's not often that a market-leading disruptor has the tables turned on them, but that's what we saw this week when FedEx announced it's ending a lucrative package delivery contract with Amazon. It's always surprising when a corporation says no to millions in revenue from a “frenemy,” and it's even more surprising to see analysts
Courtesy Pixaby | geralt If you were to ask eCommerce business executives what they consider to be potential disruptions for their business in 2019, what do you think they’d say? You might guess the two most popular answers would be: Sales Tax Nexus and Amazon And you’d be correct. > But
Courtesy Pixabay | mohamed_hassan 2018 was an eventful year in eCommerce, one that presented both opportunity and disruption. Now that we’re in a few weeks into 2019, we wanted to take a moment to share some popular initiatives and concerns we helped our customers address during 2018. Sales Tax Sales tax was by
Looking at what Amazon will do next, is a new hobby of ours and many eCommerce blogs out there. We take a look at some of their recent news.
An article written by the CEO of one of our strategic partners, Shippo, we learn just how eTailers can compete successfully against Amazon.