For this week's Throw Back Thursday, we're taking a look back at our feature on Freestyle customer (and M.O.M. user!) B-21 Fine Wine & Spirits. B-21 was able to pivot and hit the ground running, even when thrown the Covid-Curveball 12 months ago. We know! It's been a year?! We can't believe it either! Well,
I hate returns, you hate returns. But you know who really hates returns, even more than us? eTailers. Going back to the mall was bad enough before the pandemic. And nothing’s worse than having to deal with the dreaded return label when you need to return an item bought online. The label must be located,
For eCommerce, 2021 predictions are exciting and challenging. That's in large part because 2021 is a year of both promise and uncertainty. With the better-than-expected 2020 holiday season in the books, we’ve learned what lessons we think we can bring into the new year. Now, we look ahead to what the new year may have
The eCommerce Holiday sales season turned out to be even better than we expected. Here is just one startling statistic... Amazon delivered $1.5B packages during the 2020 holiday season. To accommodate this, the eComm giant offered a staggering $2.5B in bonuses and incentives for their employees. They also committed a whopping $18B to help grow partner
The results are in: eCommerce brands are off to a great start of the official holiday sales season. Adobe Analytics reports that online spending rose 22 percent, but unfortunately for brick and mortar retailers, their sales fell a whopping 52%. While a drop in in-store sales was not unexpected due to the continuing impact of
Welcome news for eCommerce brands: the 2020 Holiday Retail Season has started. And by all accounts, it should be a great one. This is great news for brands buffeted by what has been a tough and unpredictable year. If you haven't noticed that your inbox has been hit by a blizzard of Black Friday sales
If you’ve been concerned about COVID-19 resulting in an even more accelerated pace of retail stores closing across the globe, you’re not overreacting. But even before the pandemic, retail started to notice a trend about a decade ago. It was in 2010 the term “Retail Apocalypse” was coined, launching the issue of brand-failure into the
Without stellar order entry processes in place, your holiday rush can quickly become a holiday mess. Find out how to keep on top of order entry, even during the busiest peaks of holiday shopping. This week's Throwback Thursday dives into three ways you can focus on order entry to ensure everything from the second a
Holidays are full of fun and festivities. But for business and website owners, they're also often filled with another dreaded hallmark: stress from the dreaded return season. It's a popular topic, and something most businesses we know struggle with at one time or another. It's so common, in fact, our blog on the subject has been
It’s that time of year again...the holiday season is just around the corner. This year, things are sure to look different. But if there’s one thing we know, and that is the eCommerce opportunities will be abundant. We know you’re busy, so we’ve pulled together a list of some of our favorite holiday content from