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Holidays are full of fun and festivities. But for business and website owners, they're also often filled with another dreaded hallmark: stress from the dreaded return season. It's a popular topic, and something most businesses we know struggle with at one time or another. It's so common, in fact, our blog on the subject has been
This week's #TBT touches on the dreaded holiday returns. If not prepared, returns after the holiday season can be a hassle and a headache for eCommerce brands (and brick and mortars, too). Learn how to get a working system in place so you can come out ahead after all those returns start piling in. Learn
Why not make this coming return season (Dec 26 through Jan 15…and beyond) your golden opportunity to build customer loyalty? During the holiday surge, a flood of orders originates from all different channels: including online shopping carts, postal mail order forms, inbound calls to customer service centers and physical points of purchase at brick and
Consumers love the four-letter word, 'Free,' whether that means scooping up some needless key chains or reveling in a free shipping purchase they just made. The reasons to offer free shipping have risen over the years with increased conversions and more, but, free returns might be on its way to matching free shipping in years to come. “Free returns and
“National Returns Day” is expected to bring in 500,000 more packages this year, reaching 5 million total returns, according to UPS. Not only are return rates increasing, but UPS also found consumers are returning items earlier, and making room for two peaks. The first started in mid December and the second goes throughout early January. Since
Inventory management can make or break a high-volume eCommerce operation. If you’re running a multichannel business with thousands of SKUs, even small missteps can result in costly errors, lost sales, and frustrated customers. At Freestyle Solutions, we’ve worked with countless merchants using our M.O.M. system to help them regain control of their inventory and scale
Freestyle Software is excited to announce the release of M.O.M. Version 12.6, the latest update to our industry-leading multichannel order management system. Packed with time-saving automations, powerful integrations, and workflow enhancements, Version 12.6 empowers high-volume eCommerce merchants to process orders faster, reduce manual tasks, and delight customers with a smoother experience. Whether you’re integrating with
In the ever-evolving world of eCommerce, managing orders efficiently has become more critical than ever. High-volume eCommerce businesses face new and persistent challenges that can impact customer satisfaction, profitability, and scalability. Let’s explore the top 5 order management challenges to watch out for in 2025—and how you can stay ahead of them.
Learn more about M.O.M., SiteLink and Freestyle Software in our frequently asked questions below. General Questions about Freestyle Software Questions About M.O.M. (Multichannel Order Manager) Pricing and Setup Technical and Security Questions SiteLINK Genesis Shopping Cart Upgrades and Additional Modules Getting Started with Freestyle Software General Questions About Freestyle Software What is Freestyle Software? Freestyle
In today’s fast-paced eCommerce world, customers expect lightning-fast shipping, seamless order tracking, and hassle-free returns. With Amazon setting the gold standard for fulfillment, competing retailers must find ways to keep up. Large eCommerce businesses that sell across multiple channels need an efficient order management system (OMS) to meet these expectations without sacrificing profitability. At Freestyle