Omnichannel Orders
Creating an omnichannel experience for your customer requires more than providing multiple channel options. Learn more about technology and best practices for implementing omnichannel for retail in these blog posts.
Creating an omnichannel experience for your customer requires more than providing multiple channel options. Learn more about technology and best practices for implementing omnichannel for retail in these blog posts.
The time is now! We’re proud to bring you the most comprehensive, completely free of charge eBook regarding what you need to prepare your brand for the holiday season right around the corner. Topics like order management systems, shipping, inventory management, pick, pack, invoice printing, omnichannel capabilities, automation, and last but certainly not least our
Get the latest and most important inventory management news in our monthly roundup: Why Peak Season Planning Needs to be a Year-Round Endeavor Find out why you need to plan ahead in this thought provoking article from Supply Chain 247. Is the Industrial Warehouse Shortage Temporary? What's really going on with the supply chain shortage?
In the world of retail and sales, managing multiple sales channels simultaneously can quickly become overwhelming. You have to keep track of your inventory at all times, the status of customers’ orders, and ensure that all that information is accurate across all your channels. Failing to do that results in issues with orders, running out
Courtesy Pixabay | Tumisu More than 75% of consumers will stop doing business with a brand after a bad experience. And more than HALF of all consumers say they’ll complain to family and friends after a bad experience. What does it take to make a bad experience? More importantly, how can you avoid
Courtesty Pixabay | rawpixel GUEST POST BY WISEGUYS MARKETING’S BRUCE GREGOIRE In Part 1 of our series, we addressed The Art and Science of Customer Lifetime Value (LTV) – and why, although LTV is a valuable metric, it is commonly overlooked by marketers. Keeping in mind that your loyal customer is only one
Courtesy Pixabay | lookfinda Were you at The Big Show (also known as NRF) last week? Freestyle Solutions was...and we learned a lot about what’s becoming increasingly important in the eTailer and eCommerce landscape. Read on for our top three takeaways from NRF’s Big Show 2019. Customer experience – in a nutshell, is
Part 3 in a 3 Part Series | Part 1, Part 2 Freestyle Solutions partnered with the e-tailing group to do independent research to understand how mid-market retailers are addressing omnichannel in terms of process and technology. Rather than surmise what the experience would be like, we developed a hands-on mystery shopping research study where
Part 1 in a 3 Part Series | Part 2, Part 3 Freestyle Solutions partnered with the e-tailing group to do independent research to understand how mid-market retailers are addressing omnichannel from a tactical execution standpoint in terms of both process and technology. Rather than surmise what the experience would be like, we developed a
Part 2 in a 3 Part Series | Part 1, Part 3 Freestyle Solutions partnered with the e-tailing group to conduct independent research to understand how mid-market retailers have adopted omnichannel from an execution standpoint in terms of process and technology. Rather than surmise what the experience would be like, the e-tailing group developed a hands-on mystery shopping
Order Management has come a long way from the golden age of catalogers. Back in the 1980’s, pre-Internet, there were two sales channels catalogers needed to worry about: the phone and mail-in orders. Today, order management systems (OMS) need to work with every retail channel, or omnichannel, in order to be the central repository for