Omnichannel Orders

Creating an omnichannel experience for your customer requires more than providing multiple channel options. Learn more about technology and best practices for implementing omnichannel for retail in these blog posts.

Free Holiday eCommerce eBook for Inventory Management and Shipping in 2022

The time is now! We’re proud to bring you the most comprehensive, completely free of charge eBook regarding what you need to prepare your brand for the holiday season right around the corner. Topics like order management systems, shipping, inventory management, pick, pack, invoice printing, omnichannel capabilities, automation, and last but certainly not least our

By |2022-12-10T14:44:54-05:00October 18th, 2022|eCommerce, Inventory Management, Inventory Management Software, M.O.M., Omnichannel, Order Entry, order management software, Order Management System, retail industry, Returns, shipping|Comments Off on Free Holiday eCommerce eBook for Inventory Management and Shipping in 2022

Top Inventory Management News April 2022

Get the latest and most important inventory management news in our monthly roundup: Why Peak Season Planning Needs to be a Year-Round Endeavor Find out why you need to plan ahead in this thought provoking article from Supply Chain 247. Is the Industrial Warehouse Shortage Temporary? What's really going on with the supply chain shortage?

By |2022-04-20T17:30:39-04:00April 12th, 2022|Freestyle, Fulfillment, Inventory Management, M.O.M. hosting, Omnichannel, supply chain, WMS|Comments Off on Top Inventory Management News April 2022

What are the Benefits of an Integrated Order Management System?

In the world of retail and sales, managing multiple sales channels simultaneously can quickly become overwhelming. You have to keep track of your inventory at all times, the status of customers’ orders, and ensure that all that information is accurate across all your channels.  Failing to do that results in issues with orders, running out

By |2022-04-14T03:27:00-04:00April 6th, 2022|Inventory Management, Inventory Management Software, M.O.M., Omnichannel, order management software, Order Management System|Comments Off on What are the Benefits of an Integrated Order Management System?

New eBook: Is YOUR OMS Capable of These 5 Things?

Courtesy Pixabay | Tumisu More than 75% of consumers will stop doing business with a brand after a bad experience. And more than HALF of all consumers say they’ll complain to family and friends after a bad experience. What does it take to make a bad experience? More importantly, how can you avoid

By |2019-11-05T14:47:52-05:00April 3rd, 2019|Omnichannel, Order Management System|Comments Off on New eBook: Is YOUR OMS Capable of These 5 Things?

Near Term Value (NTV) for eCommerce – Part 2 of 2

Courtesty Pixabay | rawpixel GUEST POST BY WISEGUYS MARKETING’S BRUCE GREGOIRE In Part 1 of our series, we addressed The Art and Science of Customer Lifetime Value (LTV) – and why, although LTV is a valuable metric, it is commonly overlooked by marketers. Keeping in mind that your loyal customer is only one

By |2019-11-05T14:47:52-05:00April 2nd, 2019|Customer Service, Omnichannel|Comments Off on Near Term Value (NTV) for eCommerce – Part 2 of 2

Top 3 Takeaways from the 2019 NRF Show

Courtesy Pixabay | lookfinda Were you at The Big Show (also known as NRF) last week? Freestyle Solutions was...and we learned a lot about what’s becoming increasingly important in the eTailer and eCommerce landscape. Read on for our top three takeaways from NRF’s Big Show 2019. Customer experience – in a nutshell, is

By |2019-11-05T14:47:52-05:00January 21st, 2019|Omnichannel, Order Management System|Comments Off on Top 3 Takeaways from the 2019 NRF Show

Why Omnichannel is Critical for Retailers: Customer Interaction Optimization

Part 3 in a 3 Part Series | Part 1, Part 2 Freestyle Solutions partnered with the e-tailing group to do independent research to understand how mid-market retailers are addressing omnichannel in terms of process and technology. Rather than surmise what the experience would be like, we developed a hands-on mystery shopping research study where

By |2019-11-05T14:50:35-05:00October 24th, 2016|Omnichannel|Comments Off on Why Omnichannel is Critical for Retailers: Customer Interaction Optimization

Why Omnichannel is Critical for Retailers: Inventory Transparency

Part 1 in a 3 Part Series | Part 2, Part 3 Freestyle Solutions partnered with the e-tailing group to do independent research to understand how mid-market retailers are addressing omnichannel from a tactical execution standpoint in terms of both process and technology. Rather than surmise what the experience would be like, we developed a

By |2019-11-05T14:50:35-05:00October 10th, 2016|Omnichannel|Comments Off on Why Omnichannel is Critical for Retailers: Inventory Transparency

Why Omnichannel is Critical for Retailers: Information Accessibility

Part 2 in a 3 Part Series | Part 1, Part 3 Freestyle Solutions partnered with the e-tailing group to conduct independent research to understand how mid-market retailers have adopted omnichannel from an execution standpoint in terms of process and technology. Rather than surmise what the experience would be like, the e-tailing group developed a hands-on mystery shopping

By |2019-11-05T14:50:35-05:00October 10th, 2016|Omnichannel|Comments Off on Why Omnichannel is Critical for Retailers: Information Accessibility

Not Your Father’s Order Management

Order Management has come a long way from the golden age of catalogers.  Back in the 1980’s, pre-Internet, there were two sales channels catalogers needed to worry about: the phone and mail-in orders.  Today, order management systems (OMS) need to work with every retail channel, or omnichannel, in order to be the central repository for

By |2019-11-05T14:50:36-05:00August 16th, 2016|Omnichannel|Comments Off on Not Your Father’s Order Management
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