Announcing eCommerce Sales Tax Compliance Webinar August 18th!

We are excited to announce that Freestyle will be sponsoring a State of Sales Tax Nexus Webinar with experts from TaxJar and TaxMatrix on Tuesday August 18th at 3PM EST. In the two years since the Wayfair decision, eCommerce companies have had their business upended by the complexity of collecting, reporting and remitting sales tax

By |2020-08-07T13:40:18-04:00August 6th, 2020|COVID-19, Freestyle, Sales Tax, sales tax compliance, Sales Tax Nexus|Comments Off on Announcing eCommerce Sales Tax Compliance Webinar August 18th!

Customer Retention In the Age of a Pandemic – More Important than Ever

Adding new customers is hard work and we’ve been taught that customer acquisition is more expensive than customer retention. So, what do you do when you add more new customers than you ever have before? That is the question eCommerce brands are trying to answer, all while they are trying to get record numbers of

By |2020-07-17T16:35:58-04:00July 17th, 2020|COVID-19, eCommerce, Freestyle, Fulfillment, Inventory Management, M.O.M., Order Management System|Comments Off on Customer Retention In the Age of a Pandemic – More Important than Ever

Wayfair & Sales Tax Nexus – Two Years In

Anniversaries are normally celebrated, except when it marks a decision that no eCommerce brand wanted to see, Wayfair vs. South Dakota.  We are just past the two-year anniversary of the seismic change that forced eCommerce businesses to collect, report and remit sales tax under a blizzard of differing regulations. So, what is the state of

By |2020-07-13T09:24:52-04:00July 10th, 2020|COVID-19, eCommerce, Freestyle, M.O.M., Sales Tax, sales tax compliance, Sales Tax Nexus|Comments Off on Wayfair & Sales Tax Nexus – Two Years In

Building An Agile Operating Plan In A Pandemic

  We have been speaking a lot with our customers during the past three months. The conversation has evolved from what to do to how to build a new operations model. As we move further into the pandemic, it is clear that pandemic influenced operating plans will remain through the end of 2020. So, what

By |2020-07-02T12:27:02-04:00July 2nd, 2020|Catalogs, COVID-19, Customer Service, eCommerce, email marketing, Fulfillment, Inventory Management, M.O.M., retail industry|Comments Off on Building An Agile Operating Plan In A Pandemic

eCommerce During The Pandemic, Where Are We Now?

  As we settle into the evolving new normal, one thing is clear, eCommerce will continue to play an outsized role. Local stores are opening once again, but will consumers feel comfortable going back to Main Street and the Mall? The data is starting to pour in: Digital revenue in April "far outpaced previous years

By |2020-06-23T15:18:54-04:00June 23rd, 2020|COVID-19, eCommerce, Freestyle, M.O.M., News, retail industry|Comments Off on eCommerce During The Pandemic, Where Are We Now?

Three Things Your eCommerce Business Should Be Looking At Today

Whether your sales are up or down during the pandemic, you need to be prepared for when consumers open their wallets again. Your customers and prospects judge every part of how they interact with you during these chaotic times, from the moment they land on your website, first impressions matter. Trends are emerging, and this

By |2020-06-18T14:08:50-04:00June 18th, 2020|COVID-19, eCommerce|Comments Off on Three Things Your eCommerce Business Should Be Looking At Today

COVID-19 Lessons: What Have We Learned in a Pandemic?

I write this post from my home, in an eCommerce world that’s changed dramatically these past few weeks. I hope this finds you all well and adjusting to our shared new normal.  Just like you, the Freestyle team has been forced to look at the world in a new way. One of the things we’ve

By |2020-04-23T11:30:21-04:00April 21st, 2020|COVID-19|Comments Off on COVID-19 Lessons: What Have We Learned in a Pandemic?
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