Peter Christian Looks to Expansion in the United States
We take a look at one of our United Kingdom customers, and introduce you to Peter Christian Outfitters, as they embark into the Unite Sates.
How Carbon2Cobalt Transformed Their Mobile eCommerce Business
Success is one of my favorite types of stories and I am happy to announce that we have released a terrific success story about Carbon2Cobalt, a M.O.M and SiteLINK customer. The Carbon2Coabalt team came to us with two goals: They were about to kick off their line of Women’s clothing and wanted to improve the
Holiday Season Best Practices: Order Promotion Pitfalls Many Retailers Face
Executing World-Class Order Promotions Is Key to a Successful Holiday Among the thorniest challenges retailers face during the holiday period is creating and executing successful promotions that motivate customers and drive business. Don’t let these common order management pitfalls sabotage your success. Best practices department: order promotion division. When planning your marketing strategy for Black
Message to Our Customers Who Were Affected By Hurricane Harvey
On behalf of the team at Freestyle Solutions, We offer our hearts and support to the communities and customers affected by Hurricane Harvey. To our customers in the areas affected, we would like to extend our support to your M.O.M. operations. Please let us know, if you need assistance in preparing your operations with back-up
Automate Your Shipping Refunds
Did you know that more than $2 billion dollars of shipping refunds go unclaimed annually? Shipping costs are typically the 3rd largest line item on the P&L behind merchandise and labor cost. For most e-commerce merchants, 10% of their sales are spent on costs related to shipping. Given the number of dollars spent by your
The OMS of the Future
When you’re looking at the landscape of order management in retail, you can’t help but see a paradigm shift both in technology and best practices happening right before your eyes. You can’t walk into a mid-sized or large retail store without being told you can do business with them online, via mobile app, or through
An Important Update for M.O.M. Customers
To all M.O.M. customers: I’m excited to announce the latest versions of our Multichannel Order Manager (M.O.M.), SiteLINK and BizSync products. Based on feedback from our customers, these software releases contain impactful new features that will help you grow, secure, mobilize and streamline your business. In 2016, retailers cannot take enough security precautions to protect
Does Your POS Know Who Your Customer Is?
A customer walks into a store to return a pair of shoes. The store associate asks for a receipt, the customer hands them an email confirmation from an online purchase. These shoes were purchased on line, shipped from warehouse inventory, not sold in the store from the store inventory. How do you manage the return
Thoughts on the Transformation of Order Management
The order management landscape has evolved over the past thirty years when we (then Dydacomp) introduced to catalogers the first order management system (OMS). eCommerce, mobile and the Internet of Things (IOT) have all put more pressure on the OMS to be the central repository for customer, order, inventory and product information to provide a
Embracing the Ecommerce Purchase Funnel
Managing the retail supply chain from the point of purchase to management and delivery, has reached a point where automation is necessary to provide the maximum inventory turnover rate. As retailers begin to recognize where these processes line up, it becomes easier to understand how the business is affected by even small changes in processes