If you’ve been concerned about COVID-19 resulting in an even more accelerated pace of retail stores closing across the globe, you’re not overreacting. But even before the pandemic, retail started to notice a trend about a decade ago. It was in 2010 the term “Retail Apocalypse” was coined, launching the issue of brand-failure into the
Holidays are full of fun and festivities. But for business and website owners, they're also often filled with another dreaded hallmark: stress from the dreaded return season. It's a popular topic, and something most businesses we know struggle with at one time or another. It's so common, in fact, our blog on the subject has been
It’s that time of year again...the holiday season is just around the corner. This year, things are sure to look different. But if there’s one thing we know, and that is the eCommerce opportunities will be abundant. We know you’re busy, so we’ve pulled together a list of some of our favorite holiday content from
We're talking to Freestyle customers about how the COVID-19 pandemic has affected their business and profits and to see what their view of the industry they're is for the coming months and years. Navigating 2020 has certainly not been easy, but we think it helps to know...you're not alone. We are in this together, and
Freestyle Solutions is happy to announce the release of M.O.M.Version 11. The new Version of M.O.M. is now available to customers enrolled in the Software for Life program. The release of M.O.M. Version 11 represents a change in our approach that places the highest priority on customer input and participation, the shift to what
Adding new customers is hard work and we’ve been taught that customer acquisition is more expensive than customer retention. So, what do you do when you add more new customers than you ever have before? That is the question eCommerce brands are trying to answer, all while they are trying to get record numbers of
Anniversaries are normally celebrated, except when it marks a decision that no eCommerce brand wanted to see, Wayfair vs. South Dakota. We are just past the two-year anniversary of the seismic change that forced eCommerce businesses to collect, report and remit sales tax under a blizzard of differing regulations. So, what is the state of
We have been speaking a lot with our customers during the past three months. The conversation has evolved from what to do to how to build a new operations model. As we move further into the pandemic, it is clear that pandemic influenced operating plans will remain through the end of 2020. So, what
As we settle into the evolving new normal, one thing is clear, eCommerce will continue to play an outsized role. Local stores are opening once again, but will consumers feel comfortable going back to Main Street and the Mall? The data is starting to pour in: Digital revenue in April "far outpaced previous years
Whether your sales are up or down during the pandemic, you need to be prepared for when consumers open their wallets again. Your customers and prospects judge every part of how they interact with you during these chaotic times, from the moment they land on your website, first impressions matter. Trends are emerging, and this
