How to Make (and Implement) a Top-Notch Return Policy

In the world of e-Commerce, everything changed in the last year. Brands saw an unprecedented uptick in digital sales as a result of the wild ride 2020-plus-a-global-pandemic set in motion. So what did we all realize? Perhaps more than anything else, it’s that with sales, comes returns. And managing those returns, we’re finding, can make

By |2021-03-22T12:32:57-04:00March 10th, 2021|Returns|Comments Off on How to Make (and Implement) a Top-Notch Return Policy

When Returns Get You Down – An eCommerce Survival Tale

I hate returns, you hate returns. But you know who really hates returns, even more than us? eTailers.  Going back to the mall was bad enough before the pandemic. And nothing’s worse than having to deal with the dreaded return label when you need to return an item bought online.  The label must be located,

By |2021-03-10T15:21:18-05:00February 24th, 2021|Returns|Comments Off on When Returns Get You Down – An eCommerce Survival Tale

#TBT: 5 Insanely Easy Ways to Survive Holiday Returns

This week's #TBT touches on the dreaded holiday returns. If not prepared, returns after the holiday season can be a hassle and a headache for eCommerce brands (and brick and mortars, too). Learn how to get a working system in place so you can come out ahead after all those returns start piling in. Learn

By |2019-11-15T15:24:01-05:00November 14th, 2019|retail holiday season|Comments Off on #TBT: 5 Insanely Easy Ways to Survive Holiday Returns

Is it Time to Rethink Your Return Policy?

A generous return policy is a vital component for any retailer, but with the ever-increasing demand, retailers are more susceptible to return fraud, back orders, and lost revenue. “Return fraud remains a critical issue for retailers with the impact spanning far and wide, in-store and online." -NRF VP of Loss Prevention Bob Moraca How can a retailer

By |2019-11-05T14:50:36-05:00February 5th, 2016|Uncategorized|0 Comments
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