QUOTES WE LIVE BY…FROM FREESTYLE 5/8/20

In business, your reputation is everything. When people can trust you'll actually do what you say you're going to, you're one step ahead of the game. Jung is on point here...so many brands give lip service, but fail to deliver. Consumers are finicky. What's more? They have endless options, literally at their fingertips. Don't give

By |2020-05-08T18:05:04-04:00May 8th, 2020|Customer Service|Comments Off on QUOTES WE LIVE BY…FROM FREESTYLE 5/8/20

QUOTES WE LIVE BY…FROM FREESTYLE 5/1/20

Since Amazon is the competitor of all competitors, it’s somehow very refreshing to hear CEO Jeff Bezos talk about how important it is to be cognizant of the customer. While it is true, competitors are important, what’s even more important is your relationship with your customers. We’re big believers in blazing trails, so for us,

By |2020-05-01T17:02:14-04:00May 1st, 2020|Industry Quote|Comments Off on QUOTES WE LIVE BY…FROM FREESTYLE 5/1/20

QUOTES WE LIVE BY…FROM FREESTYLE 4/10/20

It's such a simple concept...but one we so often forget. Stop. Listen. And then answer or react. What happens when you keep customers happy and engaged? Do you know how easy it is to encourage brand loyalty and customer retention? Former Chief Marketing Officer of Airbnb, Jonathan Mildenhall says it best...amazing things will happen.  When

By |2020-04-14T00:12:01-04:00April 10th, 2020|Industry Quote|Comments Off on QUOTES WE LIVE BY…FROM FREESTYLE 4/10/20

QUOTES WE LIVE BY…FROM FREESTYLE 3/20/2020

If you're in the world of eCommerce, who better to take advice from than the founder of Amazon, Jeff Bezos? Amazon is the gold standard of digital commerce, and we love this take on how you should look at your customers. What ways do you try to make your customers' experiences better?

By |2020-03-24T16:42:27-04:00March 20th, 2020|Industry Quote|Comments Off on QUOTES WE LIVE BY…FROM FREESTYLE 3/20/2020