TBT: Why Knowing Your Customer Retention Rate Is So Crucial, Freestyle Solutions

A couple years ago, we published a guest post by Wiseguys Marketing. It was on the importance of tracking customer retention, and it really hit home with many of you. We agree with Bruce’s assessment that the ability to track customer retention can be a game-changer when it comes to the success of any business. That’s why this week on #ThrowbackThursday, we’re revisiting one of the most popular blogs we’ve ever published:

Love Me Two Times – Why Tracking Your M.O.M. Customer Retention Rate is Crucial

Learn why it’s so important to analyze your customer data in terms of retention and loyalty. More importantly, learn how Freestyle’s Multichannel Order Manager, M.O.M. can help you calculate your customer retention rate. That’s right, step-by-step instructions on how to factor Lifetime Customer Retention Rate with M.O.M.


Are you getting the most out of your M.O.M.? Want to learn more about how M.O.M. is changing the order & inventory management game.


Contact us today!