For eCommerce, 2021 predictions are exciting and challenging. That's in large part because 2021 is a year of both promise and uncertainty. With the better-than-expected 2020 holiday season in the books, we’ve learned what lessons we think we can bring into the new year. Now, we look ahead to what the new year may have
This week's #TBT touches on the dreaded holiday returns. If not prepared, returns after the holiday season can be a hassle and a headache for eCommerce brands (and brick and mortars, too). Learn how to get a working system in place so you can come out ahead after all those returns start piling in. Learn
If we thought we couldn't understand Millennials and their shopping habits, Generation Z came along and made this even harder to comprehend.