offering free product returns Archives

7 Essential Strategies Before Offering Free Product Returns

Consumers love the four-letter word, 'Free,' whether that means scooping up some needless key chains or reveling in a free shipping purchase they just made. The reasons to offer free shipping have risen over the years with increased conversions and more, but, free returns might be on its way to matching free shipping in years to come. “Free returns and

A Complete Guide to Managing Product Returns

“National Returns Day” is expected to bring in 500,000 more packages this year, reaching 5 million total returns, according to UPS. Not only are return rates increasing, but UPS also found consumers are returning items earlier, and making room for two peaks. The first started in mid December and the second goes throughout early January. Since