Since Amazon is the competitor of all competitors, it’s somehow very refreshing to hear CEO Jeff Bezos talk about how important it is to be cognizant of the customer. While it is true, competitors are important, what’s even more important is your relationship with your customers. We’re big believers in blazing trails, so for us,
Today we bring you another Quotes We Live By, this time from Bob Willett, former President of Best Buy International. Willett aptly points out the importance of our eCommerce customers, and we couldn't agree more. At the end of the day, commerce is commerce, regardless of which of your sales channels it occurs on. Do you
This week's Quotes We Live By is from Google Co-Founder Larry Page. We think it pretty much sums up the key to customer satisfaction and brand loyalty. Do you strive to go beyond the expected every day?