Investing in software is the first step towards making your eCommerce business successful, but that software has to keep running smoothly on an ongoing basis.
Our Software for Life program is designed to help you get the most out of your software investment through enhanced software development, education and software support solutions that will give you a stronger ROI.
Software for Life customers gain access to:
- Complimentary future upgrades for your core licensed products with no software licensing charge other than your annual Software for Life fee. Enroll in Software for Life now to receive an upgrade to version 12 of M.O.M. at no additional cost.
- Web-based Office Hour sessions with our experts, covering software functionality, best practices and implementation Q&A
- Educational webinars covering specific areas of software functionality to educate you and your team about specific areas of M.O.M.
- Focus group invitations, allowing you and your team to provide input to offer input and suggestions for the future product roadmap of Freestyle products and solutions
- Extended support hours for critical operational issues such as system down, inability to process orders or payments on workstations, or companywide lack of access to M.O.M.
- An enhanced support management system, with a new and improved online service portal coming soon
- An annual health check so our experts can provide an analysis and insight into the health of your Freestyle software solutions, including a Business Operations Review, an end User Review and a Health Check Report