Recent Articles
Seasons Greetings from Freestyle Solutions
As the holiday season is in full swing, we'd like to wish you and your loved ones a very happy and healthy holiday season! Warm wishes from all of us at Freestyle Solutions
2023 eCommerce Holiday Return Projections
Let's face it, most of us are frankly quite terrible at predicting what kind of gifts our loved ones will truly appreciate. We go out of our way to try to find things that we believe our loved ones will appreciate, but it doesn't always pan out as we might have hoped. According to data from the National Retail Federation, holiday gift purchases are returned at a far higher rate than other everyday purchases. Online eCommerce stores can see a return rate as high as 35% on holiday gifts compared to just 16% on everyday purchases. So what does the forecast for holiday returns look like for 2023? Customers Become More Comfortable With Returning Gifts Society has seen an uptick in the frequency with which gifts are returned and in the comfort that people appear to have with the concept of returning holiday gifts. The feeling of inevitability surrounding holiday gift returns has grown so high that many people are purchasing multiple gift items for their loved ones with the expectation that at least some of those options will be
2023 eCommerce Sales: Cyber Monday/Black Friday Recap
The holiday shopping rush is in full swing! Preliminary data shows that 2023 Black Friday and Cyber Monday were record-breaking days for online retailers as more consumers did their holiday shopping online. While most major retailers easily handled the high volumes, a few experienced outages or long delays that frustrated shoppers and led to lost sales. eCommerce platforms and order management systems were pushed to their limits, processing unprecedented order volumes over the busy Cyber Monday shopping period. The massive surge in online orders exposed weaknesses in some companies' systems that struggled under the weight of more traffic and transactions than ever before. Black Friday Recap: Online Sales Sets New Highs According to Adobe Analytics, online spending during the recent Black Friday shopping period reached an estimated $9.8 billion—that's a 7.5% increase over last year's Black Friday recap sales of $9.6 billion. Mobile shopping contributed to 27.7% of all digital sales as more shoppers used smartphones to browse deals and check out. Electronics experienced substantial increases in online purchases, as did apparel, toys, jewelry, appliances, furniture, bedding, and personal care
Happy Thanksgiving from Freestyle Solutions
As we head into the 2023 holiday season, the entire Freestyle Solutions team wishes you and your loved ones warm wishes this Thanksgiving holiday. We hope you are able to take time away from your busy holiday eCommerce season to spend time with family and friends. Happy Thanksgiving!
5 Holiday Tips for eCommerce Merchants
As we head into the holidays, we have five holiday tips for eCommerce merchants in our new infographic: Want to learn more about how you can survive the busy holiday eCommerce season? View our new Ultimate Holiday eCommerce ebook or contact us now.
How the M.O.M. ACVM Module Can Streamline Your Operations
In eCommerce, time is money. And most eCommerce managers and warehouse workers spend a lot of time verifying addresses—until now. With Freestyle Solution's Address Correction and Verification module, you can verify customer's addresses directly in M.O.M. This time-saving module allows you to: Allows you to verify customer addresses directly through M.O.M. Utilizes a database of addresses directly from United States Postal Service Ensures the most accurate address data available Reduces shipping delays and carrier-imposed penalty fees for correcting inaccurate addresses. The ACVM module can help you with address list validation, reduction of shipping delays and carrier fees, and getting packages out the door more quickly. This could potentially reduce the risk of penalties, customer frustration and added expenses for your business. Contact us today to learn more about the ACVM module or schedule a demo to see it in action.