Recent Articles
Why Cloud Hosting Makes Sense in 2024
In 2024, cloud hosting is synonymous with innovation, efficiency, and flexibility. Businesses that want to stay at the forefront of their industries align their strategies with a cloud-first approach. By offering advantages that traditional hosting will never come close to, it just makes sense. Let's take a closer look at why it's time for your company to invest in managed cloud hosting services. What is Cloud Hosting? With cloud hosting, resources are pooled together from multiple virtual and physical servers, meaning that users are no longer confined to the limitations of one physical server . This allows for unprecedented scalability and flexibility to better suit businesses' needs. Advantages of Cloud Hosting Compared to traditional hosting, cloud website hosting offers many advantages to companies planning to grow and expand. It is crucial for meeting customer expectations, especially in the world of order processing. Scalability Unlike traditional hosting, cloud hosting does not rely on a single server to store and deliver content. Instead, multiple servers across the network are used to optimally store content and deliver it to the appropriate audience. The
When You Left Work Early Because You Upgraded Your OMS
Are you tired of being stuck at work late processing orders, managing inventory and trying to get packages out the door? Well, think about all of the things you could be doing in your spare time if you upgrade your order and inventory management system to M.O.M. V12: Spending time with family and friends Going on vacation Learning a new hobby Taking your significant other out on a date Playing golf Catching up on sleep Honing your skills or learning a new one Taking a class Exercising more or starting to exercise Going for a walk around Gardening Spending time in nature Insert one of the items on your wish list here -- what do you wish you had more time for? As companies grow, most eCommerce managers find themselves wasting a lot of time due to inefficient processes, unproductive workflows or too many systems that aren't well-integrated. Talk to us about how M.O.M. V12 can help your business run more smoothly—and how you and your employees can get some more valuable time back in your day to do whatever
[REQUEST A DEMO] See M.O.M. V12 in Action
Are you looking for a better, smarter and faster way to process your orders and manage your inventory? M.O.M. V12 by Freestyle Software is the leading multichannel order management and inventory management solution for serious eCommerce managers on the market. It can help you save time and money, streamline your processes and save hours of frustration for your employees. Even better, it integrates seamlessly with SiteLINK or shopping carts like BigCommerce, Shopify, Magento, Salesforce and more. M.O.M. 12 offers significant benefits over earlier versions, including: Major core enhancements New features and functionality Direct integration to top eCommerce platforms such as BigCommerce, Shopify and Salesforce Cloud International shipping with Shippo Direct integration with Avalara Tokenization enhancements And more! Request a demo to get a look under the hood and to learn how we can help you transform your business in 2024. Request a Demo
The Future of eCommerce in 2024
With the largest annual online sales expected to take place in 2024, online retailers must adopt innovative strategies and stay ahead of eCommerce trends. As we look ahead, the future of eCommerce promises even more innovation and disruption. Here are examples of trends that are set to redefine the online transaction of goods and services in the coming years. Artificial Intelligence According to Forbes, artificial intelligence will have a huge impact on the eCommerce industry in 2024. It seems that AI is everywhere in 2023, between AI-drive search engines, imaging tools and SEO tools, but the eCommerce industry will feel it even more significantly in 2024. But this is only the beginning...Forbes predicts that by 2030, AI will create an almost 17-billion-dollar market. Voice and Visual Commerce Voice assistants like Amazon's Alexa and Google Assistant are gaining popularity and allowing customers to make purchases using voice commands. Visual commerce, on the other hand, leverages technologies like augmented reality (AR) and virtual reality (VR) to offer immersive shopping experiences. Imagine a future where customers can virtually see how makeup products look
When Should I Accept a Return That Violates My Policy?
Your returns policy is an important rule that protects the company from return-related losses. Returns and refunds are often used as a way to scam a company and tax their resources. It's valuable to prevent frivolous returns or returns long after an order is purchased or delivered. However, there are also situations where there is more benefit from side-stepping your returns policy for the customer. When should you accept a return that violates your typical returns policy? Let's explore the different reasons and scenarios where this might be a smart business decision. To Accommodate a Good and Loyal Customer Customer credibility is an important factor. As the lifetime value of a customer increases, the more they are due special consideration. A customer who has bought from you many times without complaint - or having only made reasonable requests over a long lifetime of customer loyalty - can be more safely granted returns outside your returns policy. Because the customer loves your brand, you can have confidence that their motivation truly is based on an item being damaged in shipping or
2023 eCommerce Holiday Season Recap: A Record-Breaking Year
The 2023 holiday season began with uncertainty due to the harsh economic times, but it registered record spending. Larger discounts impacted customers' impulse buying and willingness to spend. Between the 1st and 27th of November, shoppers had already spent $109.3 billion online, a 7.3% year-over-year (YoY) increase from 2022. The following five categories made up 60% of the sales: Electronics ($21.7 billion), Apparel ($19.2 billion), Furniture ($14.7 billion), Grocery ($6.8 billion) and Toys ($3.1 billion). We've compiled a helpful 2023 eCommerce holiday season recap below, so read on to learn more about trends from this holiday season. Amazon Record Prime Big Deal Days Recap The year's season began in mid-October with, among other retailer promotions, Amazon Prime Big Deal Days. The event took place on October 10th and 11th, surpassing last year's Prime Early Access Sale as Amazon's largest October holiday sale kickoff ever. Buyers made purchases worth hundreds of millions, with over 150 million in purchases being from Amazon's third-party sellers. The most purchased items were in the Apparel, Home, Beauty and Health, Sports and Outdoor, and Electronics categories.