Recent Articles
How to Maximize Customer Satisfaction for High-Volume eCommerce Brands
In today's fast-paced eCommerce landscape, customer satisfaction plays a pivotal role in the success of high-volume eCommerce brands. Streamlining fulfillment and shipping processes is crucial for meeting customer expectations and fostering long-term loyalty. At Freestyle Software, we understand the unique challenges faced by large eCommerce companies, which is why we are dedicated to enhancing fulfillment and shipping processes through our cutting-edge multichannel order management system, M.O.M. Understanding the Complexities of High-Volume eCommerce Operations High-volume eCommerce companies often grapple with a massive inventory of products sold across multiple online channels. The quest to streamline processes and operations while seeking sustainable growth requires a robust system that can orchestrate seamless fulfillment and shipping. Many of our clients rely on M.O.M. to effectively handle the intricacies associated with high-volume eCommerce transactions, making it easier to manage their extensive product assortments and diverse sales channels. Take Full Advantage of Your OMS with Free and Paid Modules By leveraging additional modules in your OMS, eCommerce companies can optimize fulfillment and shipping processes, tackling the challenges associated with large-scale operations and meeting customer demands with precision.
Key Features of SiteLINK Shopping Cart – Part 1 of 4
SiteLINK, Freestyle Software's robust shopping cart solution, is the only shopping cart built exclusively for the M.O.M. multichannel order management system. However, many SiteLINK users may not be familiar with all of its features and are missing out on some of its key benefits. This is the first of a 4-part series of blog posts where we'll talk about SiteLINK's currently available features and customizations. Below, you'll find a detailed list of some of our features, why you need them and direct links to learn more about each feature through our Knowledge Base. Feature Why You Need It Learn More Responsive Template Improve client experience via responsive design by automatically adjusting to any device viewing the website. Allowing your clients to seamlessly navigate your website across any device, improving SEO rankings and increasing your conversation rate. Knowledge Base SiteLINK Users Secures websites by minimizing access to users based on their role. Limits access to sensitive settings and configurations to Super Administrators. Especially great for seasonal Customer Service Reps who only need to review and download orders. Knowledge Base
Top Inventory Management News for July 2024
Staying updated with the latest inventory management news is crucial for eCommerce managers to maintain a competitive edge. Keeping abreast of industry developments can help you implement best practices, leverage new technologies, and respond to market changes effectively. Read on to learn about key inventory management news from July 2024. GlobalData: Supply Chain Drives M&A Deals Amid Decline: (Supply Chain Digital) Read about GlobalData's latest report which highlights how supply chain-related mergers and acquisitions (M&A) deals reached $39 billion across 19 transactions in Q2 2024, despite high interest rates and slow economic growth. AI-Powered Robot Aims To Slash Cost of E-Commerce Deliveries: (eCommerce Times) Discover how an AI-powered robot developed by Ottonomy is set to reduce eCommerce delivery costs significantly. The robot uses advanced AI and sensors for autonomous navigation and efficient package delivery, addressing the growing demand for faster and cheaper delivery options. Prime Day Drives $14.2 Billion In Spending, With Amazon The Big Winner: (Forbes) Amazon's 2024 Prime Day event resulted in record-breaking sales, driving $12.7 billion in spending over two days, marking a 6.1% increase from the
Streamline Your eCommerce Business with Multichannel Order Management
In the fast-paced world of eCommerce, one of the biggest challenges managers face is efficiently handling orders from multiple sales channels. From your website to third-party marketplaces like Amazon, managing orders can be overwhelming. This is where a multichannel order management such as M.O.M. can help, revolutionizing your workflow and maximizing efficiency. Understanding Multichannel Order Management Multichannel order management allows eCommerce managers to efficiently handle orders from multiple sales channels through a single, integrated system. This approach simplifies the order fulfillment process and internal operations, ensuring that all customer orders, regardless of where they originate, are managed seamlessly and accurately. A multichannel order and inventory management system acts as a centralized hub, consolidating orders, inventory, and customer data from various channels into one place. This allows managers to have a unified view of their operations, reducing errors and enhancing customer satisfaction. Why M.O.M. is Crucial for eCommerce Efficiency Managing orders manually or through separate systems for each sales channel is not only time-consuming but also prone to errors. A multichannel system addresses these challenges by automating and streamlining the order
#TBT: A Look Back at M.O.M.’s Integration with Amazon
Do you utilize Amazon for your eCommerce business? Check out our YouTube video from a few years ago. It highlights how M.O.M., the leading multichannel order management system, helps eCommerce managers handle your Amazon operations: Simplifying Order Management The video showcases how the Amazon integration reduces manual entry, minimizes errors, and saves precious time. Real-time processing ensures that inventory levels are updated instantly, preventing overselling and stockouts—crucial factors for maintaining customer satisfaction. Enhanced Inventory Control Accurate inventory management is essential for large eCommerce operations. The video illustrates how M.O.M. keeps your inventory levels synchronized across all channels, including Amazon. This real-time synchronization helps avoid the pitfalls of overcommitting stock and ensures you can meet customer demands promptly. Detailed Reporting and Analytics Understanding sales data is vital for strategic decision-making. The M.O.M. integration with Amazon, as described in the video, provides comprehensive reporting and analytics tools. These tools allow eCommerce managers to gain valuable insights into order volumes, revenue trends, and customer behavior, empowering them to make data-driven decisions to enhance their business performance. Streamlined Fulfillment One of the highlights of
Top eCommerce News in June 2024
As eCommerce continues to evolve rapidly, staying informed about the latest industry trends and news is crucial for eCommerce managers. Keeping up-to-date will help you make informed decisions, stay competitive and adapt your business strategies to the changing landscape. Amazon Joins Exclusive Club, Crossing $2 Trillion in Stock Market Value for the First Time (U.S. News & World Report): Learn how Wall Street has pushed the eCommerce giant past the $2 trillion mark for the first time. USPS plans 25% Average Price Hike for Parcel Select Shippers (Supply Chain Dive): Find out why Parcel Select shipments could see an increase of up to 43.4% and how that will impact eCommerce merchants. Top eCommerce News Stories from June 2024: E-Commerce Warehouses Are Reshaping American Towns (Bloomberg): Learn how eCommerce companies are revitalizing small town America in this feature article by Bloomberg news. Ecommerce Earnings Recap: What You Missed from La-Z-Boy, Reitmans and More (Digital Commerce 360): Read about recent developments in the eCommerce industry during June in this roundup by Digital Commerce 360. How Freestyle Payments Can Optimize Credit Card Processing