Having a professional order management system in today’s day and age is a must for businesses looking to scale. A high-quality OMS alleviates a lot of the pain points involved in common supply chain management tasks.
Taking things a step further is the idea of utilizing a hosted option. By making use of cloud hosting you’re able to place the complex management of software configuration and ongoing maintenance in the hands of experts.
With business trends moving more and more to a cloud-hosted option for order management and order processing we’re here to show you why it is that many companies are choosing to take this route.
We’re here to ask the question, “Does your order management system (OMS) work for your business?”. If not, it might be missing critical features that could really help you experience long-term sales growth. Let’s break down some of the reasons why making this switch might lead you to easier and more efficient management.
Perks of an Order Management System
The ability to manage inventory in one place helps you avoid stock-outs [or double-selling] and lends to better analysis of your products in terms of performance, peak selling periods, etc. More importantly, centralizing the management of your sales channels allows for more accurate inventory calculations.
Visibility into your product availability is critical to a healthy operation. The last thing you want to do is disappoint a prospective customer with an ‘out of stock’ label on your website. By managing inventory across all channels in one solution, you can rest assured that the ‘available to sell’ levels that are synced to each channel are accurate.
Neither spreadsheets nor accounting software were designed to manage inventory and will only support your business growth to a certain extent. What you need is a dedicated solution specifically designed with order management in mind from the very beginning.
Increasing Efficiency with an OMS
Often the back-end order fulfillment processes are overlooked. Merchants understandably focus initially on front-end customer improvements like creating a snazzy-looking website or making improvements to the user interface to make it easier to navigate.
Order management encompasses everything that happens behind the scenes once the customer submits their order. It ensures that the order is processed efficiently, shipped promptly, and arrives quickly, with as little hassle as possible. The ultimate goal of order management is to make the merchant’s life easier and the customers happier.
A well-designed order management system should be able to ensure accurate inventory across channels with real-time updates. Whichever software you decide to go with it should have an easy way to integrate into your Ecommerce platform.
Creating the best possible customer experience is the number one sustainable competitive advantage you can create. At the end of the day, the customer’s top concern is how fast they receive their order, and of course that the order is correct.
The Takeaway
Understanding your own existing systems is important so that you know when you’re ready to take the next necessary jump in improving your order management system.
While making a massive change like this is certainly an undertaking it doesn’t need to be a painful process. Freestyle’s team of professionals is standing by to answer your questions so that you can get a better idea of whether it’s time to make such a switch.
Freestyle’s M.O.M. software solution is designed for businesses from the ground up to improve efficiency along their unique supply chain network.
By going with a hosting option you’ll be able to better spend your time on making the real businesses decisions knowing that your orders are being processed smoothly.
We encourage you to take a look at one of our free hands-on demos to get some experience with our specialty-designed solution to supply chain management.
