FAQs about Shippo and UPS Marketplace

Save money with Shippo and UPS Marketplace rates. With substantial savings on Air and Ground rates, waived fuel and residential delivery charges and a Smart Pickup option at a steep discounted rate, you might want to think seriously about signing up through Shippo. If you want to learn more about the program and find out if it’s a smart move for your shipping needs, check out our FAQs here. We answer everything you need to know about this game-changing program.

What are UPS Marketplace rates?

UPS Marketplace rates are discounted UPS rates offered exclusively through Shippo. Typically, you need to have significant shipping volume to negotiate such low rates with UPS.

How much can I save on shipping with Shippo’s Marketplace rates?

The UPS Marketplace program offers up to 55% off Air and 45% off Ground rates, including waived fuel and residential delivery charges.

Shippo also offers a Smart Pickup option for $5/week instead of the standard $13.45/week! Learn more about Smart Pickup.

What UPS service levels are supported?

There are several UPS services that are available:

  • UPS Standard
  • UPS 2nd Day Air
  • UPS Next Day Air
  • UPS Saver
  • UPS Next Day Air Saver
  • UPS 3 Day Select
  • UPS Ground
  • UPS Next Day Air Early AM
  • UPS 2nd Day Air A.M.
  • UPS Express
  • UPS SurePost
  • UPS SurePost Lightweight
  • and more

What versions of M.O.M. are supported to use UPS Market Marketplace via Shippo?

UPS Marketplace is available for M.O.M. versions 9 and above.

What module in M.O.M. do I need to use UPS Marketplace rates via Shippo?

You will need Freestyle’s Shippo module. UPS Marketplace will also work with Rate Shopping.

How does billing work?

You are billed directly by UPS.

How can I compare my negotiated rates vs Shippo’s UPS Marketplace rates?

The Q1 2020 M.O.M. quarterly release includes a tool that will be introduced that will allow M.O.M. 10 users to compare negotiated rates vs Shippo’s UPS Marketplace rates.

This feature will allow you to do the following:

  • Choose Ship-from (based on company address or warehouse setup within M.O.M.)
  • Enter the Ship-to information along with the package dimension and weight to compare rates
  • Choose different UPS accounts (if available) to compare to
  • Display and print potential savings on each of the service levels in both dollar amount and percentage (see screenshot below)
UPS Marketplace in MOM screenshot

See potential savings on each of the service levels in both dollar amount & percentage

 

UPS Marketplace Rate Comparison screenshot

See rate comparisons across service levels

What do I need to do in M.O.M. to take advantage of UPS Marketplace?

  • Confirm Shippo UPS Marketplace rate account is completed in Shippo
  • Process all current open orders in M.O.M.
  • For merchants with a single warehouse in M.O.M:
    • Disable current UPS Negotiated Rates in Shippo 
    • Remap shipping methods to new Shippo Marketplace rate account
  • For merchants with multiple warehouses in M.O.M:  
    • Set appropriate default key to either Shippo Marketplace rate account or UPS Negotiated rate account 
    • Review Warehouse Carrier Account and confirm desired carrier account to use per warehouse

Can I switch back to my negotiated rates?

Merchants always have the option to switch back. 

  • For merchants with a single warehouse in M.O.M:
    • Process all current open orders in M.O.M. 
    • Disable current Shippo Marketplace rate account in Shippo
    • Remap shipping methods to UPS Negotiated Rates in Shippo
  • For merchants with multiple warehouses in M.O.M:
    • Set appropriate default key to either Shippo Marketplace rate account or UPS Negotiated Rates
    • Review Warehouse Carrier Account and confirm desired carrier account to use per warehouse

Can I use both my negotiated rates and Shippo UPS Marketplace rates in M.O.M.?

We are currently working on a feature that will allow the mapping of service levels to specific carrier accounts. This is currently slated to be avail be after the March 31 Quarterly Release.

How do I sign up for Shippo UPS Marketplace account?

  1. Login to your existing Shippo Account
  2. Click on Settings, then Carriers:

    Settings

  3. Click on ‘Get special UPS Discount’

    Get discount

  4. Complete Create UPS Account Screen
    – Enter Account Nickname
    – Complete Contact Information
    – Complete Billing Address
    – Complete Pick Up Address
    – Check UPS agreement check box
    – Create Account
  5. Shippo UPS Discount will added to your My Carrier Accounts

    My Carrier Accounts

Please visit Shippo for additional step-by-step instructions on how to sign up for UPS Marketplace rates.