managing product returns Archives

When Should I Accept a Return That Violates My Policy?

Your returns policy is an important rule that protects the company from return-related losses. Returns and refunds are often used as a way to scam a company and tax their resources. It's valuable to prevent frivolous returns or returns long after an order is purchased or delivered. However, there are also situations where there is

A Complete Guide to Managing Product Returns

“National Returns Day” is expected to bring in 500,000 more packages this year, reaching 5 million total returns, according to UPS. Not only are return rates increasing, but UPS also found consumers are returning items earlier, and making room for two peaks. The first started in mid December and the second goes throughout early January. Since