Beyond the Buzz
What Omnichannel Really Means

Omnichannel is one of the most abused buzzwords in retail. But, in a world of digitally connected consumers, developing and implementing a solid omnichannel strategy is critical to the long-term success of a retail business.

During this webinar featuring Sucharita Mulpuru-Kodali, one of Forrester’s most distinguished analysts, we review the most fundamental considerations of an omnichannel strategy, including:

  • Setting realistic goals and expectations for your organization
  • Building out a step-by-step plan with manageable phases
  • Deploying best practices while managing to a budget
  • Leveraging core order management functionality to pull the strategy together

What Omnichannel Really Means Webinar

Watch the full webinar and download the presentation.