Products > Freestyle M.O.M. > Features: Industry Leading Order Management

Freestyle Multichannel Order Manager (M.O.M.)
Robust On-Premise Software: Driven By Over 2,000 Features

Industry Leading Order Management

Freestyle M.O.M. has been honed and curated for 30 years to be the most comprehensive order management system for the mid-market. With streamlined functionality, orders can be selected and reviewed by a number of searches, including status, ones that have not been picked, packed or shipped, and many more. This kind of tracking and scalability allows you to identify potential trouble spots in your omnichannel process before they create larger problems.

Enterprise-Class Functionality

With Freestyle M.O.M., merchants have full control over the entire order management process from checkout to reverse logistics. Orders can be searched by customer name, address, order number and other specific criteria. Freestyle M.O.M. offers a widespread manual ordering interface that can be used place orders, handle returns and process exchanges in addition to a wealth of other activities related to an order. Merchants also have access to product inventory information, such as quantity available, committed, on order, back order, in-transit, work-in-progress and available to promise. With enterprise visibility, retailers can expedite fulfillment, minimize excess inventory and improve operating margins.

Advanced Status Reports

Capture and manage orders in one solution – direct entry orders, orders imported from your ecommerce store and other shopping channels, or orders from your stores through our Point of Sale feature to automate and consolidate your fulfillment workflow, ensuring fast delivery and happy customers. With up-to-the-minute status reports and tracking working for you, you’ll not only impress your customers, you’ll be able to identify potential trouble spots in your multichannel fulfillment process before they become actual problems.

Advanced Status Reports

Capture and manage orders in one solution – direct entry orders, orders imported from your ecommerce store and other shopping channels, or orders from your stores through our Point of Sale feature to automate and consolidate your fulfillment workflow, ensuring fast delivery and happy customers. With up-to-the-minute status reports and tracking working for you, you’ll not only impress your customers, you’ll be able to identify potential trouble spots in your multichannel fulfillment process before they become actual problems.

Advanced Status Reports

Capture and manage orders in one solution – direct entry orders, orders imported from your ecommerce store and other shopping channels, or orders from your stores through our Point of Sale feature to automate and consolidate your fulfillment workflow, ensuring fast delivery and happy customers. With up-to-the-minute status reports and tracking working for you, you’ll not only impress your customers, you’ll be able to identify potential trouble spots in your multichannel fulfillment process before they become actual problems.

Process Orders For More than One Company

With Freestyle M.O.M. you can manage a large number of companies in one system. Maintain separate order, inventory, customer and accounting information for each company while conveniently processing all of your orders from one single selection screen for each company. Quickly switch from one company to another with just a few of clicks of your mouse.

Promotion Management

Drive sales when placing manual orders for customers by leveraging a diverse set of promotion types in Freestyle M.O.M. Synchronize promotion types with offers used in other sales channels to unify the customer experience. Freestyle M.O.M. removes the complexities of applying promotions to manual orders and handling returns.

Returns Management/Reverse Logistics

Freestyle M.O.M. enables retailers to efficiently process returns, fulfill exchanges and manage the credit and disposition process, regardless of where the product was originally purchased. Inventory counts are automatically updated when goods are returned and sellable items are put back into available to promise inventory. Freestyle M.O.M. automates the reverse logistics process to improve inventory utilization, reduce costs and increase customer satisfaction.

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